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PRIVACY POLICY

We are very pleased that you are interested in our company. TBF Management places particularly high importance on data protection.

In addition to our general data protection information, we inform you below about the processing of your personal data on our website.

I. Name and address of the controller

The controller within the meaning of the GDPR and other data protection regulations is

TBF Sales and Marketing GmbH

Maggistrasse 5

78224 Singen

Phone: 040-3085335-0

E-mail: datenschutz@tbfsam.com

Website: www.tbfsam.com

 

II. Contact details of the data protection officer

You can contact our data protection officer as follows

TBF Sales and Marketing GmbH

Maggistrasse 5

78224 Singen

Phone: 040-3085335-0

E-mail: datenschutz@tbfsam.com

Website: www.tbfsam.com

III. Use of the website

1. description and scope of data processing

When using our website, our system automatically collects log data and information from the computer system of the accessing computer (so-called server log files), which are stored temporarily and anonymously.

The following data is collected:

- Information about the browser type and version used;

- the user's operating system;

- Internet service provider of the user;

- IP address of the user;

- Date and time of access;

- Websites visited;

- Websites from which the user's system accesses our website;

- Websites accessed by the user's system via our website.

This data is stored in the log files of our system. This data is not stored together with other personal data of the user.

 

2. Legal basis and purpose of data processing

The legal basis for the temporary storage of log files is Art. 6 para. 1 sentence 1 lit. f GDPR.

The log data is processed to ensure the functionality of the website. In addition, the data is analyzed for statistical purposes and to improve the quality of our website, in particular stability and connection security. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must be stored for the duration of the session. The data is not analyzed for marketing purposes in this context.

 

3. duration of storage and rights of data subjects

Your personal data will be stored as long as it is necessary for the purposes described in this data protection notice or as required by law. In the case of collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after one month at the latest case.

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. The user can object to this at any time.

IV. Newsletter

1. description and scope of data processing

You have the option of subscribing to a free newsletter on our website. With the newsletter we inform you about TBF and our offers and services. By registration for the newsletter, the data you enter in the input mask (including your name, company, telephone number, address, e-mail address) are transmitted to us. The data is used exclusively for used to send the newsletter.

Your consent is obtained for the processing of the data as part of the registration process and reference is made to this data protection notice.

 

2. Legal basis and purpose of data processing

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 sentence 1 lit. a GDPR according to the double opt-in procedure if the user has given consent. As part of the double opt-in procedure, you will receive an email from us to confirm your registration via a link contained therein. This process serves to prove, that you are the owner of the e-mail address provided during registration and that you have consented to receive the newsletter. The date and time of your confirmation and your IP address will be stored. The legal basis for the storage of this data is our legal obligation to document your consent, Art. 6 para. 1 sentence 1 lit. c GDPR, Art. 7 para. 1 GDPR. The purpose of collecting user data is to send the newsletter.

 

3. duration of storage and rights of data subjects

Your personal data will be stored for as long as it is necessary for the purposes described in this privacy policy or as required by law.

You have the right to revoke your declaration of consent under data protection law at any time.

The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Please note that we may send you a newsletter even after you have withdrawn your consent. The background to this is that our company plans advertising campaigns over a longer period of time and the selection of the persons to be contacted may have already taken place prior to receipt of your revocation.

V. Contact form and e-mail contact

1. description and scope of data processing

There is a contact form on our website that can be used to contact us electronically.

If a user makes use of this option, the data entered in the input mask (including name (e.g. name, e-mail address) are transmitted to us and stored. Your consent is obtained for the processing of the data as part of the sending process and reference is made to this data protection information.

Alternatively, you can contact us via the e-mail addresses provided on the website. In this case, the user's personal data transmitted with the email will be stored.

 

2. Legal basis and purpose of data processing

The legal basis for the processing of data with the user's consent is Article 6 para. 1 lit. a GDPR. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your personal data will be stored for the purpose of processing the request.

 

3. Duration of storage and rights of data subjects

Your personal data will be stored for as long as is necessary for the purposes described in this privacy policy or as required by law. For personal data from the input screen of the contact form and data transmitted by email, this is the case if the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.

You have the right to object to the storage of your personal data at any time by e-mail. In this case, the conversation cannot be continued.

VI. Use of social and professional networks

We use the possibility of company appearances in social and professional networks to communicate and exchange information with (potential) customers.

We maintain a company presence on the following social/professional networks:

- LinkedIn Ireland Unlimited Company - Dublin, Ireland

- XING - Hamburg, Germany

 

If you perform an action on our LinkedIn/XING corporate presence (e.g. comments, posts, likes, etc.), you may make personal data (e.g. name or photo of your user profile) public.

However, as we generally or to a large extent have no influence on the processing of your personal data by the companies jointly responsible for the company's, we cannot provide any binding information on the purpose and scope of the processing of your data.

Further information on objection and deletion options vis-à-vis the providers of social/professional networks can be found here:

- LinkedIn Ireland Unlimited Company - de.linkedin.com/legal/privacy-policy

- XING - https://privacy.xing.com/de/datenschutzerklärung

 

The legal basis for the processing of the data that we collect in connection with the use of our corporate company website is Art. 6 para. 1 lit. f GDPR. If the contact is aimed at conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

VII. Links to other websites

Our website contains links to websites of other companies for information purposes.

If we provide links to these websites, this data protection notice does not apply to the processing of personal data by these companies. The linked websites have their own privacy statements or notices. We recommend that you read these carefully when you visit linked websites.

VIII. Use of cookies

1. description and scope of data processing

We use cookies on our website to make our offer more user-friendly.

Cookies are small text files that are stored on the hard disk of the browser you are using by means of a hard disk of the browser you are using and through which certain information is transmitted to the place that sets the certain information to the body that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer and therefore do not cause any damage. They are used to make our website more user-friendly, more effective and therefore more convenient.

Cookies may contain data that enables the end device to be recognized. In some cases cookies only contain information about certain settings that are not personal. A user cannot be directly identified by cookies.

 

The following data is stored and transmitted in the cookies:

- Language settings;

- Login information;

- Your cookie settings (consent/refusal);

- search terms;

- other information required for the provision of the website.

The user data collected in this way is pseudonymized by technical precautions. This data is not merged with other personal data of the user.

 

In addition, we use cookies on our website that enable us to analyze the use of the website by users. The following data is stored and transmitted in the analysis cookies

- User behavior on our website;

- Other information used for marketing purposes.

When accessing our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this data protection notice.

In this context, reference is also made to how the storage of cookies can be prevented in the browser settings.

 

2. Legal basis and purpose of data processing

The legal basis for the processing of personal data using technically necessary cookies is Section 25 (2) TTDSG in conjunction with Art. 6 para. 1 lit. f GDPR. The use of technically necessary cookies serves to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. The user data collected by technically necessary cookies is not used to create user profiles.

The legal basis for the processing of personal data by technically unnecessary cookies is § 25 para. 1 TTDSG i.V.m. Art. 6 para. 1 lit. a GDPR. These so-called analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus constantly optimize our offer.

 

3. Duration of storage and rights of data subjects

You can withdraw your consent at any time by clicking on the button in the bottom left-hand corner of the website.

Cookies are stored on the user's computer and transmitted by it to our website. As a user, you therefore have full control over the use of cookies. By change the settings of your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been set can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to be able to use all functions of the website to their full extent.

IX. Plugins and tools

When using some plugin service providers, personal data may be transferred to servers in third countries outside the EU, e.g. in the USA. Such processing takes place exclusively to fulfill contractual and business obligations and to maintain your business relationship with us. The legal basis is Art. 6 para. 1 lit. b or lit. f in each case in conjunction with Art. 44 et seq.

GDPR.

The EU certifies that some third countries have a level of data protection comparable to the European standard through so-called adequacy decisions. In other third countries to which personal data may be transferred, however, there may not be a uniformly high level of data protection due to a lack of legal regulations.

If this is the case, we ensure that data protection is sufficiently guaranteed. This can be achieved through binding corporate rules, standard contractual clauses of the European Commission for the protection of personal data pursuant to Art. 46 para. 1, 2 lit. c GDPR, certificates or recognized codes of conduct.

We use the following plugins and tools on our website:

 

1. Google analytics

a. Description and scope of data processing

We use Google Analytics on our website, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to analyze the surfing behavior of our users.

The software places a cookie on the user's computer. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

USA and stored there. However, if IP anonymization is activated on this website, your IP address will be anonymized by Google within member states of the EU or in other signatory states to the EEA Agreement.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

 

b. Legal basis and purpose of data processing

The legal basis for the processing of users' personal data is generally the consent of the user pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. The processing of users' personal data enables us to analyze the surfing behavior of our users. By analyzing the data obtained, we are able to compile information about the use of the individual components of our website.

components of our website. This helps us to continuously improve our website and its user-friendliness. These purposes also constitute our legitimate interest in processing the data in accordance with Art. 6 para. 1 lit. f GDPR. By anonymizing the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.

 

c. Duration of storage and rights of data subjects

Your personal data will be stored for as long as is necessary or legally required for the purposes described in this privacy policy.

You can withdraw your consent at any time by clicking on the button in the bottom left-hand corner of the website. Withdrawal of consent will affect the lawfulness of processing based on consent before its withdrawal.

You can also prevent the collection and processing of your personal data by preventing the storage of cookies by third-party providers on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker in your browser.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser and installing the browser plugin available at the following link and install it:

tools.google.com/dlpage/gaoptout

Further information on Google's terms of use and data protection can be found at the following links:

www.google.com/analytics/terms/de.html

https://policies.google.com/?hl=de

 

2. Google Ads and conversion tracking

a. Description and scope of data processing

We use Google Ads and Conversion Tracking on our website, an advertising service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google).

When you click on a Google ad, a cookie is placed on your computer with your consent. These cookies lose their validity after a limited time, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page. Each Google Ads customer receives their own cookie. Therefore, the cookies cannot be tracked via the website.

 

b. Legal basis and purpose of data processing

The legal basis for the use of marketing cookies is generally Art. 6 para. 1 sentence 1 lit. a GDPR. The information collected with the help of the cookie is used to create conversion statistics for Adwords customers who have opted for Google Ads and conversion tracking.

Adwords customers find out how many users in total have clicked on their ad and have been redirected to a page with a conversion tracking tag. However, they do not receive any information that allows users to be personally identified.

 

c. Duration of storage and rights of data subjects

Your personal data will be stored for as long as it is necessary or legally required for the purposes described in this privacy policy.

You can withdraw your consent at any time by clicking on the button in the bottom left-hand corner of the website. Withdrawal of consent will affect the lawfulness of processing based on consent before its withdrawal.

You can also prevent the collection and processing of your personal data by preventing the storage of cookies by third-party providers on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker in your browser.

 

In addition, you can use the following link to deactivate the use of your personal data by deactivate Google:

adssettings.google.de

Further information on Google's terms of use and privacy policy can be found under the following links:

www.google.com/analytics/terms/de.html

https://policies.google.com/?hl=de

 

3. Google tag manager

a. Description and scope of data processing

We use the Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street,

Dublin 4, Ireland. Google Tag Manager enables tags from Google services and third-party providers to be managed and bundled into an online presence. Tags are small code elements on an online presence that are used, among other things, to measure visitor numbers and behavior, record the impact of online advertising and social channels, use remarketing and targeting and test and optimize online presences. When a user visits the online presence, the current tag configuration is sent to the user's browser. It contains instructions as to which tags should be triggered. The Google Tag Manager ensures that further tags are triggered, which in turn can collect data. You can find information on this in the sections on the use of the corresponding services in this privacy policy. Manager does not have access to this data.

 

b. Legal basis and purpose of data processing

The legal basis for the use of marketing cookies is generally Art. 6 para. 1 sentence 1 lit. a GDPR.

The purpose of the processing of personal data is the aggregated and clear administration and efficient integration of third-party services.

 

c. Duration of storage and rights of data subjects

Your personal data will be stored for as long as it is necessary or legally required for the purposes described in this privacy policy.

You can withdraw your consent at any time by clicking on the button in the bottom left-hand corner of the website. Withdrawal of consent will affect the lawfulness of processing based on consent before its withdrawal.

You can also prevent the collection and processing of your personal data by preventing the storage of cookies by third-party providers on your computer, using the "Do Not Track" function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker in your browser.

In addition, you can use the following link to deactivate the use of your personal data by deactivate Google:

adssettings.google.de

For more information on Google's terms of use and privacy policy, please see the following links:

www.google.com/analytics/terms/de.html

https://policies.google.com/?hl=de

 

4. Salesforce

A. Description and scope of data processing

To manage our customer data, we use the software provided by Salesforce, Inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA. The CRM system from Salesforce enables us, among other things, to manage existing and potential customers as well as customer contacts and to organize sales and communication processes. The use of the CRM system also enables us to analyze our customer-related processes. The customer data is stored on Salesforce’s servers.

Salesforce has Binding Corporate Rules (BCR). These are binding internal company regulations that carry out the internal company data transfer to third countries outside of third countries of the EU and the EEA. Details can be found here:

www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellenhoechste-da.html.

Further information about data processing by Salesforce can be found at

https://www.salesforce.com/de/company/privacy/.

 

b. Legal basis and purpose of data processing

The use of the Salesforce software is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in customer administration and customer communication being as efficient as possible. We use your data exclusively to process your request and can contact you for this purpose using the contact details provided.

 

c. Duration of storage and rights of those affected

Your personal data will be retained for as long as necessary for the purposes described in this privacy notice or as required by law.

You have the right to object to the storage of your personal data at any time by email.

 

5. CleverReach

a. Description and scope of data processing

This website uses CleverReach to send newsletters. The service provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service that allows the shipping of Newsletters can be organized and evaluated.

The data you enter to receive the newsletter (e.g. email address) will be saved stored on CleverReach’s servers. CleverReach uses this data for shipping and the evaluation of the newsletter on our behalf. Our newsletters sent with CleverReach enable us to analyze the behavior of newsletter recipients.

However, CleverReach does not use the data of our newsletter recipients to write to them ourselves or pass the data on to third parties. CleverReach’s data centers are DIN compliant ISO/IEC 27001 certified and confirmed as a level 1 service provider for the data security standard of the banking industry (DSS/PCI). You can view CleverReach's data protection regulations here. In addition, CleverReach protects its newsletter subscribers with extensive anti-spam rules.

Further information about data analysis by CleverReach can be found at:

https://www.cleverreach.com/de/funktionen/reporting-und-tracking/

 

b. Legal basis and purpose of data processing

Legal basis for processing data after the user has registered for the newsletter is if the user has given his consent in accordance with Article 6 Paragraph 1 Letter a of the GDPR. We use yours Data is used exclusively to process your request and you can be reached for this purpose using the contact details provided. The information also serves to improve the technology Offer based on the technical data or the target groups and their reading behavior based on the Retrieval locations (which can be determined based on the IP address) or access times. For technical reasons, this information can be assigned to individual newsletter recipients.

However, it is neither our nor CleverReach's goal to monitor individual users. Rather, the evaluations serve us to recognize the reading habits of our users and ours To adapt content accordingly or to provide different content according to our interests to send users.

 

c. Duration of storage and rights of those affected

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The data is therefore stored for as long as the newsletter subscription is active.

You have the right to revoke your data protection declaration of consent at any time by unsubscribing to revoke the newsletter. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent before its revocation.

 

6. Zapier

a. Description and scope of data processing

This website uses the online tool Zapier, a service provided by Zapier Inc, 548 Market Street 6241, San Francisco, CA 94104, USA. Zapier is a web service that makes it possible to connect various web applications, transfer data and automate processes.

This makes it possible, for example, to automatically distribute content that we publish on our website on our social media channels or to export content from marketing and analysis tools. Depending on its functionality, Zapier may also collect various personal data.

Zapier's data processing agreements, which comply with the EU Commission's Standard Contractual Clauses, can be found at:

help.zapier.com/hc/en-us/articles/8496244423053

For more information about Zapier data analysis, see:

https://zapier.com/privacy

 

b. Legal basis and purpose of data processing

The use of Zapier is based on Article 6 Paragraph 1 Letter f GDPR. As far as a corresponding one If consent has been obtained, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Paragraph 1 TTDSG, insofar as the consent requires the storage of cookies or the access to information on the user's device (e.g. device fingerprinting) within the meaning of the TTDSG Zapier automates our processing operations and ensures various Workflows to make the workflows in our processing system efficient.

 

c. Duration of storage and rights of those affected

Your personal data will be retained for as long as necessary for the purposes described in this privacy notice or as required by law.

You have the right to revoke your data protection declaration of consent at any time.

The revocation of consent will be the legality based on the consent until revocation processing carried out is not affected. You also have the right to object to the storage of your personal data at any time by email.

 

7. Fund cookie

a. Description and scope of data processing

Our website uses the specially developed “fund cookie” to optimize the navigation and use of our services for professional and non-professional customers. This cookie stores information about the user's classification as a professional or non-professional customer. The following data is stored in the cookie:

- Customer status (professional/non-professional)

- Date of confirmation of customer status

The collection and processing of this information allows us to improve the content of our website to adapt to the needs and preferences of our users.

 

b. Legal basis and purpose of data processing

The legal basis for processing personal data using this cookie is Art. 6 Paragraph 1 Letter a GDPR. The purpose of using the “fondscookie” is to enable a differentiated and personalized user experience on our website by providing content and Services adapted to the specific requirements and level of knowledge of our users become. This is to improve our services and the efficiency of our website.

 

c. Duration of storage and rights of those affected

Your personal data will be retained for as long as it is necessary for the purposes described in this privacy notice or as required by law.

You can revoke your consent at any time by clicking the button in the bottom left corner click on the website.

The processing carried out until the consent was revoked is not affected. You can do the survey and further prevent processing of your personal data by storing cookies Use your browser, deactivate the execution of script code in your browser or install a script blocker in your browser.

 

8. UserCentrics

a. Description and scope of data processing

We use the Usercentrics consent management platform from Usercentrics GmbH, Rosental 4, 80331 Munich, Germany. Usercentrics enables us to obtain, manage and document users' consent to data processing in a legally compliant manner. When you visit our website a connection will be established to Cookiebot's servers to obtain your consent and to obtain other explanations about the use of cookies. For this purpose, Usercentrics sets cookies the user's log data is recorded. The data is processed geographically within the EEA.

Further information on data processing by Usercentrics can be found here:

https://usercentrics.com/de/datenschutzerklaerung/

 

b. Legal basis and purpose of data processing

The legal basis for the processing is our legal obligation to obtain and document your consent, Article 6 Paragraph 1 Sentence 1 Letter c GDPR, Article 7 Paragraph 1 GDPR. The processing takes place to obtain the legally required consent for the use of cookies, to manage consent and to document it in a legally compliant manner.

 

c. Duration of storage and rights of those affected

Your personal data will be retained for as long as it is necessary for the purposes described in this privacy notice or as required by law.

You can revoke your consent at any time by clicking the button in the bottom left corner click on the website.

The processing carried out until the consent was revoked is not affected.

Further prevent processing of your personal data by storing cookies by third parties on your computer fail, the "Do Not Track" function of a supporting

 

9. Zoom

a. Description and scope of data processing

To conduct video conferences, we use the services of Zoom Video Communications, 55 Almaden Boulevard, Suite 600, San Jose, CA 95113, USA.

Zoom allows us to plan and host webinars via our website. In this frame Personal data of participants (including name, telephone number, email address, IP address) is processed in video conferences and video meetings and stored on the Zoom Video Communications servers, provided that these are part of the communication with us.

Further information on how Zoom processes data can be found here:

https://zoom.us/de-de/privacy.html

 

b. Legal basis and purpose of data processing

The legal basis for the processing of users' personal data is generally the user's consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR. We use Zoom for planning and conducting webinars.

 

c. Duration of storage and rights of those affected

Your personal data will be retained for as long as it is necessary for the purposes described in this privacy notice or as required by law.

You have the right to revoke your data protection declaration of consent at any time.

The revocation of consent will be the legality based on the consent until revocation processing carried out is not affected.

 

 

As of: February 2024